Bufferfly
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Refund Policy

Effective: May 2, 2026

We stand behind our work.If Bufferfly isn't right for you within 30 days of purchase, we'll refund you in full — no questions asked.

14-Day Free Trial

Before spending a cent, you get 14 full days to evaluate Bufferfly with all features enabled. This trial requires no credit card or payment method. We strongly encourage you to use the trial period to ensure Bufferfly fits your workflow before purchasing.

30-Day Money-Back Guarantee

If you purchase a Bufferfly license and are not satisfied for any reason within 30 days of the purchase date, you are entitled to a full refund of the purchase price.

How to Request a Refund

01

Email us

Send a refund request to support@buffertino.com with your order number (from your purchase confirmation email).

02

We process it

We'll initiate the refund within 2 business days. No interrogation, no haggling — we take you at your word.

03

Funds returned

Refunds are returned to your original payment method. Processing time varies by bank, typically 3–7 business days.

After a Refund

Upon refund, your license key is deactivated. You should uninstall Bufferfly from your Mac. We may offer a grace period but are not obligated to do so.

Exceptions

Refunds will not be issued in the following circumstances:

  • Requests made more than 30 days after the purchase date
  • Fraudulent purchase activity or chargeback abuse
  • Accounts banned for violating the Terms of Service

Payment Processor

Payments are handled by Paddle. If you encounter issues with your refund, you may also contact Paddle directly through their support channels.

Questions? support@buffertino.com

Product: Bufferfly · Also see: Terms of Service · Privacy Policy

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